Pacific Awards Metals Inc
Customer Service Representative (Finance)
Position Qualifications:
To perform this job successfully, an individual must be able to perform each primary accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Additionally, the physical demands and the work environment typically encountered are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education / Experience:
Degree: High School Diploma
Years of Experience: 3 Area: Sales or Customer Service, preferably in a manufacturing or warehouse
Competencies / Technical Skills:
Core Competencies: Personal Credibility, Analytical Abilities, Active listening, Adaptability, Attentiveness, Problem Solving, Dependability, Decision-making, Effective communication, Digital literacy, Friendliness, Knowledge of your product or service, Open-mindedness, Quick thinking, Responsiveness, and Timeliness, and Builds Collaborative Relationships with peers, Superior customer service, Excellent communication skills, Attention to detail, Ability to answer a high volume of calls and/or emails daily, Adaptability & Change Management, Dependability, Empathy, Friendliness, and Integrity.
Organizational Competencies: Continuous improvement, Superior customer service, Continuous learning, Active listening & understanding, Attention to detail, Steadfast ethics & integrity, All-in teamwork, Open & inclusive decision making, Creative problem solving, Humble & authentic, Growth mindset, and Broad perspective.
Technical Skills: Proficient in Microsoft Office applications such as excel and word. Experience with Enterprise Resource Planning (ERP) Systems such as Syteline, Oracle, and SAP.
Physical Requirements:
Sit for long periods of time.
Work Conditions
Environment: Field Office
What we offer
Health & Welfare
Gibraltar is a leading manufacturer and supplier of products and services for North American agtech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science and technology to shape the future of comfortable living, sustainable power, and productive growing.
Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com
Gibraltar is an Equal Opportunity Employer; and considers applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. In addition, Gibraltar will provide reasonable accommodations for qualified individuals with disabilities.