Director of Marketing (Project Management)

Join Our Caring Team at Pasadena Post Acute!

Director of Marketing

Explore our culture, where Marketing Leaders like you make a difference every day—providing exceptional care in a supportive and rewarding environment. Located in the heart of Pasadena, TX, we are proud to be a top choice for short-term rehabilitation and long-term care in Harris County. Schedule a visit today and discover how our exceptional team is raising standards in resident care. You will experience a welcoming environment filled with familiar, friendly faces every day.

The primary purpose of your job role will be to develop, coordinate, direct, and administer our facility's marketing and public relations programs and services. This specific role will cover the Med Center and Hospitals on the west side of Houston.

Our Mission:

To revolutionize the delivery, leadership, and quality of post-acute care across the country.

Our Values:

• Love: Care begins with compassion and heart.
• Excellence: Every day, we strive to improve and deliver the best care.
• Trust: Integrity drives every decision we make.
• Accountability: We own our actions and their outcomes.
• Mutual Respect: We treat everyone with kindness and dignity.
• Fun: Joy is part of the journey—every single day!

Care Comes First - We lead with compassion, delivering personalized, high-quality care that meets the unique needs of every resident.

Expert Team - Work alongside top-tier licensed medical professionals who are passionate about excellence in healthcare.

Modern Facilities - Enjoy working in a state-of-the-art environment with cutting-edge medical technology and comfortable spaces.

Holistic Approach - Be part of a team that values physical, emotional, and social well-being, offering residents a vibrant and fulfilling lifestyle.

Community Connection - Help foster strong relationships between our residents and the local community through engaging events and activities.

If you're ready to make an impact in a supportive and forward-thinking environment, join Pasadena Post Acute and be part of the team that sets the standard of care!

Essential Duties and Responsibilities:

Public Relations & Marketing Management

• Develop & Execute PR Programs: Plan, develop, organize, implement, evaluate, and manage marketing and public relations activities aimed at maintaining and increasing facility census while providing the community with information about the facility's programs and services.
• Community Engagement: Foster relationships with the community, including civic and community leaders, to promote the facility and its charitable activities.
• Media Relations: Coordinate with media outlets to highlight new programs, promotions, and events that benefit both the facility and the community.

Policy Development & Compliance

• Confidentiality & Privacy: Ensure that written policies and procedures align with current Privacy Rules and Regulations regarding the release of information about residents, employees, and the facility.
• Policy Review: Conduct annual reviews of marketing and public relations policies, updating as needed to remain compliant and effective.
• Internal Communication: Organize internal communications such as bulletin boards, newsletters, and meetings to maintain staff engagement and share facility updates.

Customer Satisfaction & Reporting

• Satisfaction Surveys: Assist in developing, implementing, and tracking customer satisfaction surveys to gauge the community's perception of the facility's services.
• Interpret Policies: Act as a liaison to interpret policies and procedures for staff, residents, family members, and visitors, ensuring clarity and compliance.

Creative & Program Support

• Support Resident Programs: Provide creative input for the activity and social services departments in the development of resident programs, publications, and events.
• Resource Materials: Ensure that all informational materials (brochures, manuals, etc.) are accurate, descriptive, and up to date.

Emergency Preparedness & Communication

• Crisis Communication: Manage the release of information during emergencies, ensuring it follows established protocols and maintains accuracy.
• Administrator Updates: Keep the Administrator informed of media coverage that could impact the facility or its operations.

Training & Development

• In-Service Training: Assist department directors in planning, conducting, and scheduling training programs that support the facility's marketing and public relations initiatives.

Facility Environment & Culture

• Positive Atmosphere: Create and maintain a warm, calm, and positive environment for residents, staff, and visitors.
• Ergonomics & Safety: Follow and promote ergonomic policies to prevent injuries and maintain a safe working environment.

Budget & Resource Allocation

• Budget Management: Prepare a departmental operating budget and allocate resources to support public relations and marketing activities.

Confidentiality & Ethics

• Maintain Confidentiality: Uphold the confidentiality of resident care and protected health information (PHI), reporting any suspected breaches.
• Resident Rights: Interpret and enforce resident rights to staff and families as appropriate.

Additional Responsibilities

• Participate in various committees as directed by the Administrator.
• Assist with other duties as necessary to support the facility's operations and public relations efforts.

Required Qualifications:

• Strong communication and interpersonal skills
• Excellent organizational and project management abilities
• Ability to work collaboratively with various departments and external stakeholders

Why Join Our Team?

• Aggressive Wages, depending on relevant industry experiences
• Comprehensive Affordable Benefits: Medical (BCBS), dental, vision, and 401(k) plans.
• Work-Life Balance: Paid time off and your birthday as a paid holiday!
• Career Growth Opportunities: Tuition reimbursement and professional development to support your aspirations.
• A Positive Environment: A supportive workplace where your skills and contributions make a meaningful impact.

Apply Today! Ready to make a difference in residents' lives? Join a team that's committed to love, excellence, and fun.