Resident Care Coordinator (Personal Services)
About our community
We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create the best life for all we serve.
Position summary
We are searching for a dedicated, compassionate, and energetic individual to be a vital link between residents, care staff, and other facility staff. The Resident Care Coordinator is responsible to meet residents' needs and develop and manage activities and programs in service of our seniors, in accordance with resident needs, government regulations, and company policies and procedures. This role coordinates care plans, conducts assessments, and follows up with medical providers as needed. Additionally, this role encourages residents' socialization, capitalizes on residents' abilities, and helps residents feel safe and purposeful. Maintain excellent customer service skills.
Essential Duties and Responsibilities:
Responsible for development, implementation, modification and communication of all resident assessments and care plans.
Serve as liaison between resident, family, physician and other health care providers regarding health care issues.
Participate in prospective resident move-in assessments.
Ensure that changes in resident conditions are evaluated, reported, monitored, and documented with follow up to assure interventions are implemented, documented and completed.
Participate in resident PCS assessments
Participate in resident and family care conferences.
Provide oversight of the medication management systems and ensure that all medications are current, properly stored and properly disposed of when discontinued.
Minimum Qualifications:
Medication Technician Certification:
Must possess an active and valid Medication Technician certification for the state of North Carolina.
Demonstrated ability to administer medications accurately and in compliance with state regulations.
Management Experience:
Minimum of two years of experience in a leadership or supervisory role within senior living, healthcare, or a related field.
Proven ability to lead a team, manage schedules, and resolve conflicts effectively.
Additional Preferred Qualifications:
Strong knowledge of state and federal regulations related to assisted living and resident care.
Excellent organizational and communication skills.
Compassionate, team-oriented mindset with a commitment to enhancing resident well-being.
Experience with electronic health records (EHR) systems and care planning software.
Benefits
Competitive wage package (pay rate is based on experience)
Work/Home Life Balance
Paid orientation/training
Benefits (major medical, dental, vision, short/long-term disability, accident, critical illness, life insurance)
Paid Time Off/ Paid Vacation
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