Administrative Support Rep. (Administrative)
Overhead Door Company of Albuquerque™, a DH Pace Company, Inc., aspires to hire a full time Administrative Support Rep. at our office in Albuquerque, NM. This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions as well as other administrative and customer service job responsibilities.
Job Responsibilities:
- Provide general administrative support in daily office functions.
- Create and manage customer invoices meeting daily and monthly goals.
- Answer customer calls and emails and enter daily service requests.
- Receive and process check and credit card payments.
- Set up and maintain customer account information.
- Create and implement team building and community outreach activities.
- Perform monthly credit card reconciliations.
- Upload contract documents to company website for review and final agreement.
- Contract liaison between customers and staff to ensure documents are submitted w/all signatures and deadlines are met.
Job Requirements:
- Expert attention to detail and great customer service skills.
- Comfortable working independently and with a team.
- Prioritize tasks and possess strong analytical skills.
- Ability to multi-task and work efficiently in a fast-paced environment.
- Strong Microsoft Office and computer skills.
- Excellent communication skills.
- Billing experience (preferred) and AR/AP experience a plus.
Why Join DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.
Our benefit offerings include:
- Medical, dental, and vision options: Available on the 1st day of the month following your start date!
- Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
- Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
- Floating Holidays: Up to 2 floating holidays per year
- Competitive compensation: Including annual performance evaluations!
- 401k retirement plan: Including an employer match!
- Company paid: Life insurance, short-term disability, & long-term disability
- and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Administration
