Presto Manager (Manufacturing)

The mission at Prairie Restorations, Inc. (PRI) is, To produce and provide the most ecologically appropriate
plants, products and services possible to restore and manage native plant communities.
In accordance with Prairie Restorations, philosophy, all team members work together sharing a common goal of
a successful, profitable, and innovative company. Team members are to demonstrate our Core Values of
Professionalism, Dedication, Resourcefulness, Integrity, and Accountability. All team members are to be role
models of these Core Values. This job description identifies areas of accountability. This is not an all-inclusive
list of duties. These are primary responsibilities.
Position Summary:
Develop and implement contact protocol, optimize and provide company training for the PRESTO platform.
Identify top l000 leads in PRI database to share PRESTO data with, creating and distributing PRESTO data to all
interested contacts. Follow up will include a written SOP of recommended follow-up to advise and encourage
ongoing development of projects with the customer.
As a PRESTO manager for PRI, your role is to deliver and manage trusted ecosystem information to employees
and customers, ensuring they receive the most accurate and appropriate information.
Qualification Requirements
Bachelor's degree in information technology, Ecology, or related fields
Proficient in computer software such as Microsoft Office Suite,
Strong Verbal and Written Communication Skills
Experience training
Primary Responsibilities
Lead the administration role in gathering PRESTO data
Collaborate with teams to gather requirements
Develop and maintain workflows, automation, and integrations to improve operational efficiency, and
enable consistent and rapid customer service and quality control.
Develop and provide ongoing training to employees using PRESTO to ensure they capture critical
information.
Troubleshoot and resolve issues related to PRESTO; including data inconsistencies, errors, and other
concerns.
Stay informed about PRESTO updates, new features, and best practices to drive continuous
improvement.
Collaborate with third-party vendors for integration and technical support when necessary.
Montor system performance, data integrity, and security to ensure smooth operation.
Participate in the evaluation and implementation of new Zoho applications or features as needed.
Maintain documentation of PRESTO customizations, and processes.
Miscellaneous Duties
System setup and maintenance: Installing, configuring, and updating hardware, telephone, and software
User accounts: Establishing and managing user accounts and system permissions
PRESTO onboarding and training of PRI staff and customers
Troubleshooting: Troubleshooting and providing technical support to employees
Documentation: Creating documentation
Automation: Automating tasks
Work Environment
This position primarily, but not always works inside an office with regulated temperature. There will be
interaction with other departments and locations. Consistently uses office equipment such as laptop computers,
printers, scanners, telephones.
Physical Demands
Must be able to move objects up to 40 lbs. and use abdominal and lower back muscles to provide support over
time without fatigue. Constant movement and use of limbs. This position requires good manual dexterity and
coordination.