Provide advanced and/or cross-technology engineering through all phases of the Technology/Project Life Cycle. Accountable for the overall systems infrastructure including engineering, implementation and integration, and technical services and support utilizing required tools and technologies. Design, implement/install, maintain, and administer highly complex infrastructure systems including hardware, software, and various configurations with multiple concurrent users, ensuring control, integrity, and accessibility. Monitor overall performance to proactively identify potential issues and tune appropriately. Architect, design, build and operate complex cloud infrastructure/network solutions to support and meet Kroger's growing needs in the Cloud space. Gather requirements from internal customers, review application architectures, and work with all stakeholders to develop, communicate, and implement cloud network solutions for Azure and GCP. Promote and leverage the use of Infrastructure as Code (IaC) as a best-practice approach to managing and maintaining a large, complex Cloud network environment. Participate in and lead Root Cause Analysis sessions to bolster availability of the network, identify failed components, and implement corrective measures. Mentor and train others in cloud technologies, automation, and best-practices in the Cloud Network domain and to establish/improve infrastructure processes and procedures. Maintain and co-own cloud network roadmap together with Network Engineering, Network Security, and Corporate Information Security. Provide regular feedback to 3rd party cloud providers to help guide offerings into a desirable state for consumption by Kroger. Provide advanced technical leadership on enterprise work and establishing standards/guidelines. Define improvements, increased system reliability & performance. Act as technical liaison between operations teams, engineers and architects to provide critical operational insight to implementations and strategies, including validation of ongoing solutions supportability. Participate in primary on-call rotation (24/7). Must be able to perform the essential job functions of this position with or without reasonable accommodation. Duties may be located at any Kroger Co. office throughout U.S. Telecommuting from home office is authorized pursuant to company policy.
Bachelor's degree (or foreign educational equivalent) in Information Systems, Computer Science, or a closely related STEM field
7+ years of experience in network architecture, design and implementation, with a focus on cloud environments
5+ years of experience in designing and managing complex cloud network infrastructures, including experience with public cloud platforms (AWS, Azure, GCP)
3+ years of experience diagnosing and resolving complex hardware, software and connectivity problems
3+ years of experience developing enhanced production monitoring solutions, including ongoing evaluation of supportability and additional capability
2+ years of experience providing advanced technical leadership on enterprise level cloud network infrastructure and establishing architectural standards/guidelines
2+ years of experience in the evaluation, selection and implementation of new technologies that ensure adherence to company architecture guidelines
Any amount of experience with communication and presentation skills to effectively communicate information to customers and all levels within the organization
Any amount of experience may have been gained concurrently