Lead Business Analyst - Operations (Hybrid) (Engineering)

Job Category:

Global IT

Job Family:

Application Development

Job Description:

The Lead Business Analyst (BA) role requires a highly self-motivated individual capable of rapidly understanding both the Operations business domain and multiple IT systems. The ideal candidate must possess strong communication skills, both written and verbal, to effectively interact with stakeholders at all levels. The role demands a high level or indirect leadership and influence, not only over business stakeholders but also other Bas within the Operations domain, driving strategic initiatives and fostering collaboration. Strong analytical capabilities and problem-solving abilities are essential to address complex business challenges. Furthermore, the role involves influencing and driving change within the team and the broader organization. This position is pivotal in ensuring the alignment of Operations business objectives with technological solutions, ultimately contributing to the organization's success.

This position offers a flexible hybrid work schedule located at our Home Office in Green Bay, Wisconsin. The hybrid work schedule is 2 days onsite at Home Office and the remainder remotely/from home.

About our Green Bay, WI Home Office:

You'll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin. Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more.

Take advantage of outdoor workspaces. Sample and provide feedback on new products from our R&D team. Enjoy free coffee, soda and popcorn. Hit up a game of ping pong on your break. Or take a short walk to restaurants, breweries, the YMCA and a weekly farmer's market on the scenic Fox River. You can even see Lambeau Field from our top floor.

Relocation Benefits:  Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for the position.  

What you'll do:

Requirement Elicitation

• Engage with Operations business stakeholders to understand their needs and translate them into the appropriate level of requirement detail to support solution development.
• Work with software development teams to design and implement solutions that meet business requirements.
• Manage changes to requirements and assesses impact to scope and complexity of projects.
• Develop and maintain traceability of the requirements from planning through post-production to ensure Operations of delivery.
• Understand, develop and apply re-usable standards for maintaining requirements.
• Use modeling tools and techniques to create modeling diagrams that help define the requirements, identify gaps in requirements and workflows.

Process Optimization

• Analyze current Operations business processes to identify inefficiencies and opportunities for automation and improvement.
• Collaborate with Operations business units to re-engineer processes, enhancing efficiency and productivity through digital solutions.
• Assess proposed solutions to determine which solution best fits the business need, identify gaps in solution, and propose necessary workarounds or changes to the solution.
• Develop best practices and standard operation procedures for integration into business operations.
• Responsible for producing and delivering high quality, structured, fully tested solutions on time, and in accordance with business requirements and IT standards.

Stakeholder Engagement

• Builds connections with business partners, including users, vendors, project teams, and management at all levels. 
• Tailor and adjust communication to cater to the requirements of all business partners.
• Act as a liaison between technical teams and Operations business units to ensure seamless communication and collaboration.
• Understands organizational culture and uses relationships to influence decisions.
• Participate in a 24/7 on-call support rotation for Operations Systems at a T3 escalation level.

Innovation and Optimization

• Identify and evaluate opportunities to apply technology for innovation and efficiency improvement.
• Utilize business analytics to provide insights and support decision-making processes.
• Foster a culture of continuous improvement and innovation within the organization.
• Ensure that implementations enhance efficiency, productivity, and scalability.
• Promote continuous learning and improvement regarding technologies.
• Team with the Operations Assurance team to utilize automated testing tools.

Strategic

• Enterprise thinking, understand big-picture and explore innovative approaches to create effective and sustainable solutions.
• Practice and encourage Agile mindset and behaviors; coach, inspire, and mentor teams on Agile principles.
• Partner with other Business Analysts to define and implement standards and guidelines of business Analysts best practices.
• Partner with business leaders to create and turn strategies into effectively-implemented solutions.
• Ensures focus is on highest value and speed of delivery of functionality to enable business to leverage and create collaboration to prioritize effectively.
• Ability to articulate the art of the possible and challenge the status quo.

Leadership

• Manage conflict and collaborate with project stakeholders and management to gain alignment on requirements and direction.
• Develop and facilitate user acceptance criteria to ensure business needs are met.
• Coaching: work with other analysts, at all levels, to increase their knowledge of business analysis tools, techniques and systems, targeted toward the level of the analyst.
• Ability to customize coaching approach based on the experience and learning style of the analyst.

What you need to succeed:

• Bachelors in Information Technology, Business Administration, Operations Management, or a related field.
• 7 years of experience in a business analyst role with a focus on Operations management or extensive experience in business process analysis and optimization.
• Excellent communication, negotiation, and influencing skills.
• Strong strategic thinking, analytical, and problem-solving skills.
• Proficiency in business analytics tools and software development methodologies.
• Proven leadership skills with the ability to influence and motivate others.
• Proven ability to coach and mentor business analyst at various levels
• Experience in project management tools and methodologies (e.g. Waterfall, Agile-SCRUM).
• Strong Operations business acumen and understanding of various business processes.
• Ability to travel up to 10% (within and outside of the US).
• Must have a reliable internet connection (minimum 10 mb download speed) at home for remote and hybrid positions.

Eligible partners will receive:

• Get not one, but TWO retirement benefits. When you join our employee-owned company, you'll be part of our Employee Stock Ownership Plan (ESOP) from day one. That means in addition to an 8% 401(k) match into the ESOP, Schreiber will contribute an extra amount – about 10% of your earnings – toward your retirement every year. That's a company contribution of around 18% in retirement savings annually!
• Earn bonus pay. You'll have an opportunity to earn incentive pay twice a year when we meet our company goals.
• Earn $ for focusing on your health. Get up to $1,200 for your health savings account each year, plus get reimbursed for fitness membership, equipment or classes.
• Pursue development that's relevant to your role, career goals and the company. Plus, we offer tuition reimbursement if you want to further your education to grow in your role at Schreiber.
• Get access to medical, prescription drug, dental and vision benefits starting day one. This includes an onsite nurse and mental health counselor.
• Experience caring like you've never experienced it before. We have a program that's completely organized by and for other partners who need extra help. It's called Partners Helping Partners. We have hundreds of examples of partners organizing fundraisers to help out others going through a hard time.

Sound like a company you'd like to be a part of? Click Apply.

Need extra assistance with the application process? Contact recruiting@schreiberfoods.com or call 920-437-7601.

​For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.

Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.

An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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