IT Customer Success Specialist (Information Technology)

The Team

We are seeking an entry-level IT Customer Success Specialist to join our Corporate IT team. You will ensure our customers have positive experiences with our IT products and services and proactively support and resolve user issues as they arise. In addition, you will conduct trainings, write communications, create job aids and video training content, and develop presentations containing IT-related enablement and learning content. The ideal candidate will have excellent communication and writing skills and a passion for technology, be highly motivated and detail-oriented, and have a desire to help others succeed.