Warehouse Operations Manager (Information Technology)

This role is responsible for delivering safe and efficient operational performance by strengthening our processes, ensuring our compliance, and developing our people. The scope of this role includes everything that may impact the safe, accurate, and efficient processing at the site. A high level of communication is required to keep team members, colleagues, and leadership informed on site performance, opportunities, and risks.
This is a critical role in the supply chain with access and visibility to senior leadership and customers. Professionalism is both expected and always required.

GENERAL DUTIES AND RESPONSIBILITIES:
Role model team-member safety and food-safety through all you do. Provide and maintain a safe and healthy working environment for employees and visitors. Ensure that Customer, Supplier, and Carrier needs are at or above the service levels set by our company. Communicate effectively to your team, your colleagues, and your manager. Recruit, hire, train, maintain, and lead a team of highly qualified people to achieve the company objectives. Maintain GDP certification and top score of Excellent (or like) in pursuit of Food Certification.
Operational Management
Ensure policies and procedures are communicated, trained, understood, followed, and enforced. Ensure transactions for all material movements are both accurate and timely. Ensure reports are updated, accurate, published, and communicated timely. Leverage KPIs to ensure operational consistency and performance. Key metrics include timeliness and accuracy of all warehouse operations from inbound to internal to outbound handling of inventory. Identify, develop, and implement procedural changes to improve safety, efficiency, and effectiveness of the operation. Adhere to standards and best practices all operations can benefit from each others expertise and learning. Provide the needed resources (equipment, supplies, labor) to the operation. Document the need and justification. Provide a carrier and driver experience that will result in ACR being viewed as a Shipper of Choice with carriers.
Team Development
Develop yourself by staying current on industry and business trends. Develop your team by securing training, resources, and experiences that strengthen them.
Insist on an environment of accountability by communicating the standards of behavior and performance then coaching, counseling, and correcting to achieve operational and organizational results.
Strategic Planning
Anticipate operational needs and develop plans to overcome them. Involve others early in this process so that solutions have the support of affected departments and teams. Create and manage to a budget no matter if bottom-up or top-down driven. Prepare and present justification and business cases for changes that will improve operational and business results. Identify and implement opportunities to improve our utilization of shipping capacity and effectiveness Monitor industry trends and advancements to keep our sites modern and competitive.

BASIC QUALIFICATIONS:
Bachelors degree in business administration with a focus in operations management or project management or logistics management or equivalent experience Must possess exceptional attention to project detail and the development of alternative plans to ensure satisfactory delivery of supplies and materials on the customers timeline Working knowledge of MS Office suite including Word and Excel Strong communication (written and verbal) skills and the need to align and influence the thinking and commitments of others, challenge and influence the thinking of organization leaders Demonstrate the ability to work well both independently and in a team environment
PREFERRED QUALIFICATIONS:
Experience providing systemic organization in a large volume distribution warehouse setting Demonstrated team building of segmented workforce Experience managing multiple logistics locations
SUPERVISORY RESPONSIBILITY:
This position manages and supervises the warehouse and delivery staff including the Warehouse Supervisor
WORK ENVIRONMENT:
This job operates in a professional office environment with some non-climate-controlled warehouse exposure. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
POSITION TYPE/EXPECTED HOURS OF WORK:
Some flexibility in hours is allowed, but the employee must be available during the core work hours of 7:00am to 5:00 p.m. Monday thru Friday. Occasional evening and weekend work may be required as job duties demand.

To Learn More About Our Company, Please Visit www.amercareroyal.com
ACRl is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.