Horne LLP

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PORTFOLIO OPERATIONS MANAGER - Government Services (Sales)



HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our 2,000+ team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.

Summary/objective 

The Deputy Director is primarily responsible for management of the day-to-day operation of components of the program portfolio/department under the direction of the Portfolio Director. These tasks may include management and reporting of staff and program/department performance, forecasting, reporting tracking and reporting of program/department metrics. The position is also responsible for establishing, execution, and reporting of all proactive quality assurance processes. 

Essential functions 

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. 

  • Manages and leads Operations subcontractors, marketing, information systems, program admin, and program technical resources.  
  • Supports delivery of operations team goals towards program and portfolio  
  • Supports and delivers payment reviews, application intake, customer service calls, and operations team scheduling 
  • Delivers Program/Project forecasting, tracking, invoicing, and reporting 
  • Provides oversight for weekly and monthly departmental/program reporting 
  • Works with the program teams to identify opportunities for process improvement that would improve customer/client satisfaction 
  • Supports the organization of financial, legal, and budget tracking responsibilities in relation to portfolio programs compliance 
  • Manages and tracks the compliance requirements for contracts, addendums, proposals, and subcontracts for the portfolio 
  • Completes special ad-hoc projects and reporting for program director 
  • Acts as a technical resource/consultant to develop systems, processes, and process improvements for the portfolio 
  • Coordinates the internal support team efforts across the portfolio including reporting, meetings, leadership team coordination, and portfolio wide training and events 
  • Coordinates portfolio resource sharing inside and outside of the portfolio 
  • Works with internal customers to support the reporting needs of the portfolio, program, and business 
  • Performs other tasks as determined and assigned  

Supervisory responsibilities 

  • Manages and leads Operations subcontractors as necessary 
  • Assist in accountability with functional areas such as marketing, information systems, program admin, and program technical resources.   

Work environment 

Work to be performed in HORNE office setting or remotely 

Physical demands 

  • Prolonged periods sitting at a desk and working on a computer. 
  • Must be able to lift up to 20 pounds at times. 

Travel required 

This position is remote, with occasional travel to meet organizational and client needs.

Required education and experience 

  • Bachelor's degree in Business, Finance, Engineering or related field from an accredited college or university. 
  • At least 5-7 years of experience in a related field 
  • Previous operations experience including thorough understanding of energy efficiency or demand response program operations and processes 
  • Background Check Required; Valid Driver's License  

Preferred education and experience 

  • 3 years of progressive team management experience including managing and directing the work of direct reports and teams  

HORNE Values… 

  • A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
  • A work environment that promotes collaboration, consistency, and community service to empower people.
  • An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.

 

HORNE Offers… 

  • An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls “Deliver with Care.”
  • A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
  • A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.

The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability.   

We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member.  HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good.  Come join us at team HORNE! 

HORNE does not accept unsolicited agency resumes.  Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.

 

 

 

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Manager & Supervisor

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