Program Director - Hilliker YMCA (Creative Design)

The Program Director at the YMCA is a cause-driven leader responsible for promoting youth development, healthy living, and social responsibility. This role emphasizes a strong wellness background, overseeing all fitness-related programs and youth sports to meet community needs and YMCA objectives.
Key responsibilities include managing fitness orientations, personal training, group fitness programs and instructors, youth conditioning programs such as Iron Teens, fitness challenges, and special wellness events. Additionally, the Director will run youth sports programs, including basketball, indoor soccer, volleyball, tee ball, and flag football, with a focus on improving member engagement and retention.
The Program Director is also responsible for recruiting and developing staff, exploring growth opportunities, managing budgets, and ensuring compliance with YMCA standards. This position handles marketing and member inquiries, tracks departmental goals, and maintains a commitment to diversity, equity, inclusion, and anti-racism
Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.Directs and supervises program and/or location activities to meet the needs of the community and fulfill YMCA and community objectives.Recruits, hires, trains, develops, schedules and directs personnel and volunteers for various YMCA programs and initiatives. Reviews and evaluates staff performance. Develops strategies to motivate and coach staff in order to achieve identified goals and metrics.Explores growth opportunities, expands and evaluates programming, and develops all efforts to achieve success within the community in accordance with YMCA operating plans.Assists in the marketing and distribution of program and membership information; ensures that all applicable publications are accurate and up to date and registration is clear and easy to understand.Establishes and tracks departmental and location goals while reporting out on successes and areas of improvement.Develops, manages and controls budgets related to all assigned programming. Monitors enrollment and ensures the programs operate within budget and that all program fees are collected and recorded.Monitors overall compliance and makes necessary updates based on standards set forth by the state, the YMCA, and industry best practices.Coordinates use of facilities for program activities and events; manages facilities and equipment needed for programs, and ensures grounds are prepared for the activity.Models relationship-building skills in all interactions. Responds to all member and community inquiries and complaints in a timely manner.Compiles program statistics weekly/monthly, as requested. Monitors and evaluates the viability of assigned programs based on enrollment and attendance.Provides staff with ongoing supervision and training related to abuse risk. Provides staff with regular feedback regarding their boundaries with youth. Requires staff to adhere to policies and procedures related to abuse risk. Responds quickly to policy and procedure violations using the organizations progressive disciplinary procedures. Responds seriously and confidently to reports of suspicious and inappropriate behaviors. Follow mandated reporting requirements. Communicates to all staff the organizations commitment to protecting their youth from abuse.Ability to work effectively with diverse groups and viewpoints from all social and economic segments of the organization and community. A commitment to diversity, equity, inclusion, and anti-racism is expected from our staff.
SUPERVISORY RESPONSIBILITIES
Directly supervises assigned program staff. Carries out supervisory responsibilities in accordance with
YMCA's policies and applicable laws. Responsibilities include interviewing, hiring, and coaching
employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.