Subaru of America, Inc.
Regional Customer Experience Manager (Finance)
Love. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.
Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.
Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.
SUMMARY
Leads a team of highly talented zone Customer Experience Managers (CEM) on a mission to make Subaru #1 in customer experience for the mass market. Provides guidance, coaching, and assistance to CEMs while also focusing on their career development. Builds strong, mutually beneficial relationships with the Regional Vice President (RVP), Zone Directors, Field teams, Subaru of America (SOA), retailers, and vendor partner(s) to continue to evolve the Love Promise University (LPU) mission. Strategizes with the LPU team on future curriculum, platforms, and more.
MAJOR RESPONSIBILITIES
WORK ENVIRONMENT