Service Manager--Cincinnati, OH (Biotech)
OPC Pest Services, formerly ACE Exterminating--your Quick as a Cat hometown brand, is rapidly expanding across Cincinnati and surrounding counties and if you're looking for competitive wages with a stress-free work environment, we have amazing sales opportunities with full-time employment all year round PLUS uncapped commissions! Now hiring for a Service Manager to coordinate Pest Control Professionals' daily work activities and serve as a trusted member of our Cincinnati management team!
We Offer…
- Competitive salary and uncapped sales commissions—salary is between $52,000 to $62,000 annually dependent upon relative experience;
- Annual performance bonus opportunities;
- Take home vehicle to start and end route—advertise for OPC and grow your brand!
- Huge potential to create your own opportunities in the regional market;
- Comprehensive benefits package including low cost medical, dental, vision insurances, 1x annual salary life insurance, and many more optional benefits (visit rollinsbenefits.com for more information);
- 401(k) plan with 4.5% company match, Rollins employee stock purchase plan;
- A generous PTO (paid time off) program, and paid holidays--receive up to 10 PTO days your first year;
- Employer discount program through PerkSpot;
- Continuous training and education through our in-house training sessions as well as outside seminars.
Responsibilities
Our mission is to help protect our customers' health and property by providing valuable, high quality solutions delivered by passionate professionals. We have built our reputation on our company's belief of putting the customer experience first and the Service Manager is key to delivering on this purpose. As a successful Service Manager, your skills will be used to:
- Lead and mentor service technicians and provide highly skilled “hands-on" management
- Train and develop technicians to motivate the team in providing high-quality customer and technical services
- Perform quality pest control services and fill in on open routes as necessary
- Conduct in-house and in field technician training and meetings
- Monitor scheduling and routing to drive efficiencies and productivity
- Guide service technicians in resolving client issues and concerns and ensure that customer expectations are met
- Interact with both commercial and residential clients and perform quality site inspections
- Review and submit service-related documents and reporting
- Assist with interviewing and selecting service technicians
- Maintain inventory of equipment and supplies, perform vehicle and uniform inspections
- and serve as a key member of the Branch Team!
Our Core Values
Be a P.E.S.T.
Professional . . . Do your best to be the best
Ethical . . . Do the right thing
Selfless . . . Do more for others
Teamwork . . . Do it for you, me & OPC
Qualifications
- Must be at least 18 years old, no experience in pest control necessary
- Must have at least 2 years' supervisory experience
- High School Diploma/GED
- Valid driver's license
- Experience in home services industry is preferred but not required
Must maintain a good driving record and be able to pass criminal history background check, physical exam and drug screen.
Physical Demands / Working Environment:
Candidates must be able to perform essential functions of the position with or without reasonable accommodations:
- Safely use a ladder within the manufacturer's weight capacity
- Lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, rooftops, etc.
- Able to work in all types of weather conditions
Apply today to become a P.E.S.T. with OPC!
OPC Pest Services is an Equal Opportunity/Proud Veteran/Individuals with Disabilities Employer
