Sales Admin Supervisor (Sales)

We take pride in supplying the essential minerals that keep our country safe, strong, and moving forward!

Based in St. Louis, Missouri, The Doe Run Company is a privately held natural resources company and one of the largest lead producers in the Western Hemisphere. Dedicated to environmentally responsible mineral and metal production, Doe Run has facilities in Missouri, Washington, and Arizona and operates one of the world's largest, single-site lead recycling facilities, located in Boss, MO.  Using innovative mining techniques, Doe Run skillfully taps one of the largest lead deposits in the world. As stewards of the mineral resources in our care, we strive to provide premium services and products to people who share our belief in enhancing the quality of life. You may view our sustainability report located at http://sustainability.doerun.com/.   

We offer:

• Competitive base pay plus opportunities for bonuses. (or “bonus pay” if you prefer that wording)
• Benefits that start day one, including insurance, paid time off, and discount programs.
• Career growth opportunities plus training and education assistance.

The Doe Run Company is seeking a Sales Admin Supervisor to provide customer service and contract management for domestic metal customers to ensure that customers achieve a high level of service and that all contract terms are met by both the customer and the company. Provide oversight for timely execution of terms including necessary inventory availability, prioritizing shipment schedules and lab inspections as specified in the contract without supervision. This position is located at our Corporate Office in St. Louis, MO.

Education & Experience: 

• Bachelor's degree in Business administration or a related field
• Minimum 5 years of general business experience
• Contract Management & Inventory Management experience preferred 

Knowledge, Skills & Abilities: 

• Advanced computer skills in Microsoft Office Suite, I-Series, and PeopleSoft

• Proficiency using Commodity pricing tools such as Reuters, SharePoint, SAP

• Knowledge of the Import/Export process 
• Familiar with operations environment such as mining/smelting/manufacturing preferred
• Demonstrated customer service skills including the ability to handle pressure
• Excellent organizational skills
• Excellent communication and negotiation skills
• Effective prioritizing and decision-making skills
• Strong leadership skills to coach and lead sales admin staff.

Responsibilities: 

• Contract & Inventory Management: Inputting contracts and sales orders into assigned database in PeopleSoft, AS400 and/or Excel. Review and analysis of contract implementation and accuracy to include making decisions on whether or not to accept an order an independently prioritizing consumer transactions, shipment schedules, etc. Manage contract documentation in compliance with company electronic content management (ECM) policies. Review invoices and validate the documents released to customers.
• Communication: Initiating Correspondence and responding to inquiries and requests for information with internal and external parties regarding contracted sales.
• Resource Management: Align the availability of resources to the contractual requirements in order to drive a sale that meets customer demands and pre-established pricing. Manage the resources of the company, products, and alloys to fulfill customer needs or adjust their needs to our requirements. Adjust on a daily basis the sales plan based on production and quality information from BRRD, minimizing losses, minimizing the impact on customers, and maximizing the revenue of the products produced.
• Problem resolution: Address a variety of issues with company representatives, customers, and third-party vendors to resolve problems related to transportation schedules, inventory availability, material specifications, and regulatory documentation compliance.
• Support the Director of Metal Sales in preparation of the annual Profit Plan, Sales reports, alloy production plan, Toll balances, and customer performance metrics
• Decision Making: Authorized to make decisions that impact customer acceptance or retention as providing quotes, selecting new customers, and/or making sales that may have significant core implications, with the validation and support of the Metal Sales Director. Add customer service insights and suggestions to the senior management related to customers, markets, and products.
• Serve as the department's liaison to the accounting and IT departments for continuous improvement.
• Reports: Manage the reports related to account management, sales forecasts (daily, monthly annual), toll accounts, toll balances, sales, pricing, toll pricing, invoicing, collections, customer performance metrics, and others.
• Other duties and responsibilities as assigned.

Work Environment, Physical & Lifting Requirements: 

• Work is generally performed in a standard office setting.
• Regularly required to sit for extended periods of time, and to talk and hear; frequently required to stand, walk, and perform repetitive movement.  Requires clarity of vision at 20 inches or less.
• May be required to lift up to 15 pounds. 

 

 Doe Run is an Equal Opportunity Employer, including disability and veterans. 

Experience

Required

• 5 year(s): General business experience.

Preferred

• Contract Management & Inventory Management experience.

Education

Required

• Bachelors or better in Business Administration or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

See job description