Building and Operations Manager (Finance)

Dept Number/Name: 0-0101-000 / President's Office

College Division: Exec Svcs-Presidents Office

Salary Plan: Administrative

Job Code/Title: 9553 / Manager, Building & Maint. Ope

Position Number: 00017737

POSITION SUMMARY:

The Building and Operations Manager for the Patel Center for Global Solutions plays a vital role in overseeing daily operations, security, and facility maintenance, while providing direct support to the Office of the President. This position serves as a primary point of contact for influential stakeholders, ensuring a seamless experience for university leadership, distinguished guests, and external partners.

Key responsibilities include coordinating with university departments to maintain the building's functionality, managing access control systems, and addressing facility-related concerns with efficiency and discretion. This position also leads to the recruitment, training, and supervision of student employees to maintain superior front-desk reception, mail handling, and event logistics support.

As an event liaison, the manager facilitates room reservations, enforces policies, and ensures the successful execution of high-profile events, working closely with internal and external partners. Additionally, this role collaborates with security and emergency services to provide a safe and welcoming environment. Through proactive communication and strategic problem-solving, the Building and Operations Manager enhances operational excellence and strengthens relationships with key stakeholders.

Through proactive communication, sound judgment, and strategic problem-solving, the Building and Operations Manager drives operational efficiency, elevates the guest experience, and fosters strong, productive relationships with internal and external stakeholders. This role demands a polished presence, strong leadership acumen, and a demonstrated ability to manage complex operations in a fast-paced, high-profile environment.POSITION QUALIFICATIONS:

MINIMUM:

The position requires master's degree in an appropriate area of specialization; or a bachelor's degree in an appropriate area of specialization and two years of appropriate experience. Directly related career experience may be substituted for the degree requirements on a year for year basis.

FLSB1310 Equivalency:

4 years of directly relevant experience may be substituted for bachelor's degree.

PREFERRED:

Experience planning high-level conference and special events; experience in applying etiquette, decorum, and protocol in strategic settings; strong interpersonal and communication skills; a successful professional record in leadership, multi-tasking, and problem-solving scenarios.The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
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Working at USF
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With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
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To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .RESPONSIBILITIES:

Serves as a member of the Office of the President's staff with the role of Building and Operations Manager, responsible for the Patel Center for Global Solutions (CGS), a 74,788 gross-square-foot indoor facility, that houses offices for executive departments, a college, an auditorium, and event spaces. The Manager is responsible for overseeing facility's maintenance, security, and space organization and daily support operations for the Office of the President through clerical duties and office support including purchasing, copier maintenance, break room management, and supplies inventory.

Serves as liaison to Facilities Services, Information Technology, Parking and Transportation Services, and other partners to ensure maintenance of the facility and effectiveness of operations.
Responsibilities include monitoring the lobby and elevators, Building Access Control System, swipe card access, and office keys, as well as general upkeep of the building. Works to identify existing or potential facility problems and coordinates as appropriate with partners to ensure timely response while taking care to minimize interruptions to building occupants.

Responsible for hiring, training, and supervising student employees whose primary responsibilities include staffing the reception desk, overseeing mail delivery operations to/for occupants, supporting events hosting in the building, and other general support to the Office of the President's staff. Works with student employees to ensure common areas are staffed and maintained, as appropriate. Partners with University Police, Parking and Transportation Services, Facilities Services, and others as appropriate for matters of facility operations and security. Collaborates with University Police to identify potential problems in advance for activities and protests, and frequent testing of emergency buttons. Develops on-the-spot contingency plans during high level events. Executes essential procedures and functions in the event of an emergency.

Serves as event liaison for activities in the facility, which may include CGS occupants, other members of the university community, and/or external community as appropriate to the event. Manages reservations of room and activity requests. Develops operational policies and
procedures, in line with university-wide policies and guidance, and monitors activities to ensure compliance. Ensures activities are setup for success and able to be executed properly, and sees activity through until full execution (i.e. cleanup/teardown).
Provides general support for the Office of the President as needed, including working high-profile events such as Commencement, groundbreakings, and other presidential and executive events.

Performs other duties as assigned.