Wheelchair Agent - LAX (Finance)
General information
Job Title
Wheelchair Agent - LAX
Date
Thursday, April 3, 2025
City
Los Angeles
State
California
Base Pay Rate:
$ 19.28
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Requirements and Description
Responsibilities
- Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance.
- Handle all aspects ofwheelchair supportby operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bagsare madeavailable for loading upon departure and delivery to passengers upon arrival.
- Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
- Oversee all customer services issues related to wheelchair-bound customers.
- Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtainairport authority identification security.
Benefits
- Flight Benefits - exclusive travel privileges for yourself and your family
- Competitive pay with daily access to earned wages
- Paid holidays and Paid time off
- Comprehensive Medical, Dental, and Vision Insurance
- 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
- Exclusive Discounts and Additional Wellness programs
