TAG Chicago LLC
Automotive BDC Internet Sales Representative (Sales)
Responsibilities
Communicates effectively with Internet customers and prospects whether by phone, by e-mail or in person. (all scripted)Assists customers in scheduling a visit to select a vehicle and offers sales support.Confirms customer appointments and follows up afterwards.Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration.Checks e-mail frequently and responds to inquiries immediately. Delivers messages intended for the other departments promptly. Notify customers that their messages have been forwarded to the appropriate personnel for prompt attention.Handles all Internet sales inquiries personally.Research auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.Keeps abreast of new products, features, accessories, etc. and their benefits to customers. Attends product and sales training as requested by manager.Make 140 calls in a 6-hour shift.Follows script and instructions from a supervisor.