Nemours
Medical Assistant (Finance)
Serve as liaison between the patient and the physician and is responsible for coordinating patient flow in the ambulatory setting by providing assistance in clinical data collection for patient intake, preparing for the provider visit and assisting the provider during basic procedures. Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit. At each outpatient visit, complete processes in an efficient fashion, ensuring that the patient and family are prepared for their outpatient appointment in a timely manner. Also, ensure that all demographic and financial information is accurately verified in advance of the patient visit, and monitor the waiting room and work environment to ensure patient safety and high service levels.
Requirements:
Greets patients and families at the clinical setting according to Nemours Standards of Behavior. Verifies patient identity using two patient identifiers (name and date of birth). Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit. Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports. Receive, unpack, store, inventory, transport non-controlled substance medications. Performs clinical duties to support the outpatient visit to include, but not limited to the following: