Resilience Central Business Partner (Construction)
Company
Federal Reserve Bank of ClevelandThe Federal Reserve Bank of Cleveland is part of the nation's central bank and we've provided many opportunities for professional growth during our history.For twenty-five years in a row, we've been named “One of Northeast Ohio's Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.
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This role is based in Cleveland, Ohio, and is a hybrid work arrangement - individuals may be required to work some days in the Federal Reserve Bank of Cleveland while working the other days from home.
Organizational Expectations:
Resilience Central is a cross-district team responsible for developing and driving implementation of System-level resilience, continuity and crisis management strategies and overseeing the Federal Reserve System business continuity technology program. Resilience Central engages with business partners in FRS Districts, national lines of business, and subcommittees, and supports the System Crisis Management Team.
You will serve as an intermediate advisor in Business Relationship Management (BRM) with basic strong knowledge of BRM competencies and concepts as defined by the BRM Institute and understand and promote an adequate array of System resilience and business continuity services and solutions. Working with business partners you will have a basic understanding of their strategies, mission, objectives and day-to-day operations. You will also create and maintain robust relationships and collaborative partnerships with Resilience Central business partners by having a shared ownership for developing and meeting the businesses' strategic objectives and increasing business value by providing proactive, collaborative, and consultative services to Resilience Central business partners. In the role, you will articulate business value for any initiative to the highest levels of the organization.
General Responsibilities:
• Act as an advocate of Resilience Central's stakeholder engagement model.
• Continually learns the full array of Resilience Central products and services that are offered, matching these offerings with business partners, and working with business partners to drive adherence to FRS business continuity standards.
• Understand the needs of business partners and their business requirements, ensuring requests for Resilience Central products and services are effectively communicated, tracked, reported, resolved and/or escalated.
• Assist specific business partners in navigating their needs due to an understanding of information systems, business processes, and the short- and long-term strategic initiatives.
• Listen in on strategic conversations of business needs and assists in the design of solutions through direct engagement with business partners and the Resilience Central Team to successfully align and maximize plans, trainings, exercises, and technology to support business initiatives.
• Participate in process improvement projects by taking guidance in learning how existing business processes should increase productivity, enhance quality, and promote and socialize business continuity initiatives.
• Take the role of learning how to improve the Business Relationship Management Program and Roadmap, focusing on ways to increase business value through Resilience Central capabilities and relationship maturity.
• Support Resilience Central crisis management responsibilities.
• Performs other duties as assigned or requested.
Education and Experience:
• Bachelor's degree in public administration, business administration, management, or related field preferred
• 5+ years related work experience
• BRM professional certification or equivalent experience
Knowledge and Skills:
• Understanding of effective relationship management
• Understanding of business continuity and crisis management services
• Ability to perform independent research
• Strive to communicate effectively both through written and spoken word and communicate information regarding Resilience Central activities that may impact the business partner
• Relationship building skills
• Effective written and verbal communication skills
• Problem solving skills
• Technical skills
• Analytical skills
Physical Demands and General Working Conditions
This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.
Bank's Ethics Rules and Drug Testing:
As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank's ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.
In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels
Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to clev.4d.benefits.specialist@clev.frb.org
Full Time / Part Time
Full timeRegular / Temporary
RegularJob Exempt (Yes / No)
YesJob Category
Internal Oversight & Governance Family GroupWork Shift
First (United States of America)The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
