On-Call Advocate, Part-time (Personal Services)

On-call Advocate, Part-time
FLSA Status: Non-exempt
Department: Advocacy
Reports to: Crisis Line Coordinator

For 50 years Metropolitan Organization Countering Sexual Assault (MOCSA) has been an essential part of the Kansas City metro region. Our mission is to improve the lives of those impacted by sexual abuse and assault, and to prevent sexual violence in our community. MOCSA is an award-winning employer with a commitment to survivors, evidence-based practices, and trauma stewardship. We are seeking an additional staff member to provide back-up coverage on weekday and/or weekend shifts throughout the month.

At MOCSA we are committed to Inclusion, Diversity, Equity & Accessibility (IDEA) and invite you to be part of our dedicated and passionate team. We are an Equal Opportunity Employer who embraces and encourages differences in age, color, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make us unique. Individuals who have been personally impacted by sexual violence are encouraged to apply. We believe that each employee is key to our success, and inclusion is everyone's responsibility.

SUMMARY
This position is responsible for assisting victims of sexual assault by answering the 24-hour crisis line, providing face-to-face advocacy services, and coordinating with MOCSA volunteers to ensure that survivors have access to support outside of MOCSA's regular business hours.

JOB OBJECTIVES

Advocacy

Provide crisis intervention and advocacy to adolescent and adult victims/survivors during sexual assault forensic evidence collection examinations and/or during reports to law enforcement.
Ensure all advocacy activities are appropriately documented.

Crisis Intervention

Provide information, referrals, support, safety planning and crisis intervention to callers on the 24-hour crisis line.
Ensure all crisis line activities are appropriately documented.

Manage after-hours Crisis Line & Advocacy Services

Serve as staff on-call managing the operation of the crisis line and victim advocacy response after regular business hours.
Supervise volunteers while on-call.
Coordinating and dispatching of hospital advocacy volunteers.
Ensure requests for follow-up advocacy and counseling services are sent to the appropriate staff members.

The responsibilities described represent the primary responsibilities of the job. Other responsibilities may be assigned as warranted by business needs. The incumbent is expected to complete all assigned duties. Grant funds may only be used for the provision of approved activities.

KNOWLEDGE/SKILLS/LICENSURE/CERTIFICATION
Minimum Qualifications
High school diploma or GED, excellent communication, organizational and interpersonal skills. Knowledge of sexual or domestic violence victim advocacy or advocacy in a related field and ability to work independently with minimal supervision.

Preferred Qualifications
Bachelor's degree in criminal justice, human services, social work, or related field is preferred. Experience working with diverse communities. Fluency in Spanish.

PHYSICAL AND MENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with staff, administration, funders, and others encountered in the course of work.

WORK HOURS
The two schedules for this position are listed below:

Weeknight Schedule: Two overnight on-call 15.5 hour shifts per week starting at 5pm and ending at 8:30am. One position works Monday and Tuesday overnights and one position works Wednesday and Thursday overnights. Employees average 3 hours of active time each shift.
Weekend Schedule: One 63.5 hour on-call shift per month starting at 5pm on Friday and ending at 8:30am on Monday. Employees average 12 hours of active time each shift.

TRAVEL
Regular travel throughout the Kansas City metropolitan area to perform advocacy and outreach services, including Johnson and Wyandotte Counties in Kansas, and Clay, Platte, Cass and Jackson Counties in Missouri.

BENEFITS
On-Call Advocates receive a shift rate of $175 for each 15.5 hour weeknight on-call shift and $717 for each 63.5 hour weekend shift, as well as an additional $18.00 per hour for time spent actively engaged. On-Call Advocates who work on a designated holiday receive an additional $50 per shift rate. On-Call Advocates are eligible to participate in MOCSA's 403(b) plan and Employee Assistance Program. MOCSA is an Equal Opportunity Employer committed to creating and supporting a diverse staff.

At MOCSA, the safety of our team and the individuals we serve is our number one priority. That's why all offers of employment are contingent on the candidate successfully passing a criminal and child abuse and neglect background check, including fingerprinting.

APPLICATION INSTRUCTIONS
Please apply with a cover letter and resume via MOCSA Careers.